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espten

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms and conditions and Cancellation policy .

Already a member?

Login

CANCELLATION
POLICY

CANCELLATION
POLICY

Lea atento los siguientes términos y condiciones.
Esta información es clave para su excursión.


Lea atento los siguientes términos y condiciones.
Esta información es clave para su excursión.

CANCELLATION POLICY

 

CANCELLATION OF SERVICE

Cancellations may be made 48 hours prior to the service, without penalties or charges, in writing to online@hieloyaventura.com

MODIFICATION

Any modification may be made 24 hours prior to the service, without penalties or charges, in writing to online@hieloyaventura.com

NO-SHOW

In case of no-show on the agreed date, time and place, there is a 100 percent cancellation fee.

In case the client had not complied with the requirements and physical aptitude for the tour, the person in charge of the service, at his/her sole discretion, may reject his/her participation to the trekking as a safety measure; and this shall be considered no-show.

¡Help us to preserve our Nature!

We invite you to commit to our environment during the entire trip paying special attention to not littering or damaging these beautiful landscapes.

¡Help us to preserve our Nature!

We invite you to commit to our environment during the entire trip paying special attention to not littering or damaging these beautiful landscapes.